Quick Info
Pricing
Freemium
Tags
observability platform
apm
infrastructure monitoring
About New Relic
What is New Relic? New Relic is a comprehensive cloud-based monitoring platform designed to give engineering teams complete, deep visibility into every layer of their applications and infrastructure. In a world characterized by the complexity of distributed systems and microservices, teams struggle to track application performance and quickly identify the source of problems. New Relic solves this by collecting and analyzing data from metrics, traces, and logs in one place, providing real-time performance insights and helping to proactively detect and resolve issues to ensure reliable digital user experiences. Key Features and Capabilities New Relic stands out for its ability to deliver full-stack observability, combining Application Performance Monitoring (APM), infrastructure monitoring, and log management into a single, cohesive platform. This integration eliminates the need to switch between multiple tools and gives teams complete context to understand how server performance affects application response, or how a log error relates to database slowness. Additionally, the platform offers advanced distributed tracing capabilities, allowing a single request to be tracked across all the microservices it traverses, which is vital for diagnosing issues in complex environments. The platform leverages artificial intelligence to provide intelligent alerts and automatic anomaly detection, reducing noise from false alarms and focusing team attention on real problems. It also includes Digital Experience Monitoring for both web and mobile applications, offering insights into application performance from the end-user perspective, including load times and page interactions. Finally, New Relic offers highly customizable dashboards, allowing teams to build unique visualizations tailored to their workflows and specific needs. Full-Stack Observability: Integrates application, infrastructure, and log monitoring into a single platform for comprehensive context. Real-Time Application Performance Monitoring: Tracks response time, error rate, and application throughput with distributed tracing for cross-service request analysis. AI-Powered Intelligent Alerts: Automatically detects anomalies and reduces false alerts to focus on critical issues. Digital Experience Monitoring: Analyzes application performance from the end-user perspective on browsers and mobile devices. Customizable Dashboards and Visualizations: Builds custom charts and data boards to analyze metrics in a way that suits the team. Who Benefits from This Tool? New Relic primarily targets engineering, DevOps, and Site Reliability Engineering (SRE) teams in companies of all sizes. Software engineers use it to monitor the performance of the code they write and identify bottlenecks, while operations managers rely on it to monitor the health of servers and containers. It also benefits quality assurance teams in analyzing the performance of new releases, and product teams in understanding how application performance impacts user behavior. Whether you manage a small application or a complex infrastructure with thousands of services, the platform provides the visibility needed to maintain system stability. Practical Use Cases Diagnosing Slowness in an E-Commerce Application: An engineering team noticed an increase in the response time of the checkout page. Using New Relic, they examined the distributed trace of a typical request and discovered that a specific database query was taking an abnormally long time. They optimized the query, reducing response time by 70% and improving the purchase completion rate. Detecting a Memory Leak in a Microservice: New Relic sent an intelligent alert about an abnormal increase in memory usage for a microservice. The team inspected the infrastructure dashboard, reviewed the logs associated with that service, and identified a memory leak caused by unreleased objects. The issue was fixed in the code before it could cause a complete service outage. Tips for Getting the Best Results To get the most out of New Relic, start by defining key monitoring objectives rather than trying to monitor everything at once. Focus on the critical services and paths in your application first. Second, leverage the ability to correlate logs with traces and metrics; this correlation is key to gaining full context for any issue. Finally, customize dashboards and alerts to fit your team's workflow, and review them periodically to ensure they still reflect current priorities. What Sets New Relic Apart? What sets New Relic apart is its focus on delivering a unified experience that combines the three pillars of observability (metrics, traces, logs) into a single, easy-to-use platform. While other tools focus on only one aspect, New Relic provides comprehensive context linking application performance to infrastructure health and log details. Additionally, its distributed tracing and AI-powered alerting capabilities make it a particularly powerful tool for teams dealing with distributed and complex systems, where tracking issues with traditional tools is difficult. Conclusion New Relic is a comprehensive monitoring platform that gives engineering teams the visibility and control needed to build and operate reliable, high-performance applications. By integrating data from all layers of the technology stack and delivering actionable insights, it helps teams turn raw data into faster, smarter decisions.
AI Tools Oasis Team Review: New Relic
New Relic Review: The AI Tools Oasis team has thoroughly tested and reviewed this tool. Here is our detailed assessment. 🎯 Overview New Relic is a comprehensive cloud-based monitoring platform designed to empower engineering teams with a complete understanding of their application and infrastructure performance. By integrating performance monitoring, log management, and error tracking into a single interface, the tool provides real-time insights that help detect and resolve issues before they impact users. It is an integrated solution for any team seeking to ensure reliable, high-quality digital experiences. ✅ Strengths What impressed our team most is New Relic's ability to deliver a complete, unified view of the software ecosystem. The full-stack observability feature links application performance (APM) with infrastructure health and logs, making it easy to quickly trace the root cause of any issue. For example, a developer can see that a slow database response is causing a page load delay without needing to switch between multiple tools. The distributed tracing capability is also highly effective in microservices environments, providing a clear map of each request's path. Additionally, the AI-powered alerts are not just ordinary notifications; they learn normal performance patterns and only alert the team when a genuine anomaly occurs, reducing noise and nuisance alerts. Customizable dashboards give each team (development, operations, business) exactly the visibility they need. ⚙️ User Experience Getting started with New Relic is relatively smooth, especially with ready-made agents available for most popular programming languages and frameworks. The agent can be installed in minutes, allowing you to start viewing basic performance data. However, the learning curve steepens when delving into advanced features such as creating custom queries in NRQL or setting up complex alerts. But once past this initial phase, the quality of data and outputs is exceptional. In our test of a typical web application, we were able to identify a database query bottleneck within minutes of starting monitoring—something that would have required hours of manual analysis. The modern, well-organized user interface helps navigate between different sections, though it can feel somewhat cluttered when displaying large amounts of data at once. ⚠️ Notes and Improvements Despite the platform's power, we noticed that the pricing model (Freemium) can be somewhat confusing. The free limits are generous for getting started, but once exceeded, costs can escalate quickly with increased data volume, especially regarding logs and custom data. We wish there were clearer limits or better cost estimation tools before committing to a paid plan. Also, new users may find the abundance of options and settings overwhelming initially and could benefit from a more detailed setup guide or a better setup wizard to guide them through the first steps. 👥 Best Suited For (and Who It May Not Suit) This tool is ideal for engineering teams in medium to large enterprises that manage complex, distributed applications and need a unified view of overall system performance. It is also an excellent choice for DevOps and SRE engineers who rely on data for decision-making and reliability improvement. Conversely, it may not be the best option for very small startups or simple personal projects, as the platform's complexity may exceed their needs, and simpler or free tools may suffice. Additionally, teams looking for a solution to monitor only a single application may find New Relic more than they require. 💡 Final Verdict New Relic is undoubtedly one of the most powerful monitoring and observability platforms on the market. It offers immense value for teams that need depth and full control over their system performance. Its strengths in comprehensive integration and AI-powered analysis make it an excellent investment for serious organizations. We highly recommend it to any engineering team dealing with the complexities of modern applications, with the advice to start with the free plan to accurately understand your needs before moving to paid plans to avoid any cost surprises. Overall, it is a professional tool for professionals and is worth trying.
✍️ This review was produced with AI assistance and human editing
We use AI to gather and draft content, and our team reviews accuracy before publishing. Our editorial policy
Key Features of New Relic
Feature 1
Full-stack observability with APM, infrastructure monitoring, and log management
Feature 2
Real-time application performance monitoring and distributed tracing
Feature 3
AI-powered anomaly detection and alerting
Feature 4
Digital experience monitoring for browser and mobile applications
Feature 5
Integrated dashboards and customizable visualizations
Pros and Cons of New Relic
Pros
- Full-stack observability with APM and distributed tracing
- AI-powered anomaly detection and alerting
- Digital experience monitoring for browser and mobile applications
Cons
- ✕Data retention limits on free plan
- ✕No offline mode
- ✕Complex pricing for advanced features
Frequently Asked Questions about New Relic
1Is New Relic free to use?
Yes, New Relic offers a freemium pricing model. You can start with a free tier that includes 100 GB/month of data ingest, one full-access user, and unlimited basic users. For advanced features and higher usage, paid plans are available.
2What are the key features of New Relic?
Key features include full-stack observability with APM, infrastructure monitoring, and log management; real-time application performance monitoring and distributed tracing; AI-powered anomaly detection and alerting; digital experience monitoring for browser and mobile apps; and integrated dashboards with customizable visualizations.
3How do I get started with New Relic?
To get started, sign up for a free account at newrelic.com. Then, install the New Relic agent for your application language (e.g., Java, Python, Node.js) or use one of the quickstart integrations. You can also set up infrastructure monitoring by installing the New Relic agent on your servers. The platform provides guided setup wizards and documentation to help you.
4Does New Relic support multiple programming languages?
Yes, New Relic supports a wide range of programming languages for APM, including Java, .NET, Ruby, Python, PHP, Node.js, Go, and more. It also provides SDKs and APIs for custom instrumentation, making it compatible with most modern tech stacks.
5What are some alternatives to New Relic?
Popular alternatives include Datadog, Dynatrace, Grafana (with Loki and Tempo), Splunk Observability Cloud, and Elastic Observability. Each offers similar observability features but may differ in pricing, ease of use, or specific integrations. New Relic is known for its generous free tier and user-friendly interface.
Supported Platforms
web
ios
android
windows
mac
linux
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Pricing Information
Freemium
New Relic offers a free plan with 100 GB of data ingestion per month and basic monitoring features. Paid plans start at $0.55 per GB for data overages, with Pro at $99/user/month for full-stack observability and advanced AIOps, and Enterprise at $199/user/month with enhanced security and compliance tools.
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