Chorus (by ZoomInfo)

What is Chorus by ZoomInfo?

Chorus is a conversation intelligence platform by ZoomInfo that helps sales teams automatically record, transcribe, and analyze sales calls and meetings. The tool converts conversations into text and uses AI to extract actionable insights about team performance, helping improve deal outcomes and sales skills.

What problem does it solve?

Sales teams often struggle to remember details from every call or meeting, especially with high volumes of daily interactions. Chorus solves this by providing a complete and accurate record of every conversation, along with objective analytics that reveal strengths and weaknesses, and identify potential deal risks before it's too late.

Key Features:

• Automatic call recording and transcription.
• AI-powered analytics to understand customer sentiment and conversation trends.
• Real-time coaching and talk-track guidance during calls.
• Seamless integration with CRM and dialer systems.
• Deal risk detection and revenue intelligence.